Smartthings sunset minus minutes software#

Even though the second dimmer was the same model as the first, adding it to the hub is where I ran into trouble with my installation. I had a second dimmer module from a collection of products that Insteon had sent me earlier, so I added that to my test suite. Both modules have up and down arrow buttons on the right-hand side for manually controlling whatever is plugged into them. The dimmer supports two-prong electrical devices, while the on/off module can also accept devices that require grounding (the outlets are located on the bottom of the modules). In addition to the Hub Pro, Insteon sent along one plug-in dimmer module and one plug-in on/off module. I received a call about 45 minutes later. Fortunately, Insteon gives you the option of leaving a call-back number so you don’t have to sit on hold. When I called on a Wednesday morning at around 10:30AM Pacific, a recording told me the approximate wait time was 65 minutes. Being relatively connected-home savvy, I didn’t think I’d need tech support-until I did. Telephone tech support is available Monday through Friday from 5AM to 7PM, and on Saturday from 6AM to 3PM (Pacific time).

Smartthings sunset minus minutes software#

That’s doubly good because the only documentation is a postcard with an illustration labeling the functions of the status LED on the front and the ports on the back a QR code to help you download the software to your iPhone, iPad, or iPod touch and the setup code you’ll need to configure the software.ĭoes the presence of an integrated power supply and two-port USB 2.0 hub account for the much larger size of Insteon’s hub, compared to the Lutron Caseta bridge on the left? This still being the early days of the connected home, not to mention HomeKit itself, I was pleased to find a bright orange card in the box with an 800 number offering tech support.